Part 3 of 3 – The Staffing Professional
This is the last part of our3-part series which focuses on the etiquette of the staffing professional.
Staffing is the third piece of the career trilogy – the first being the job seeker or candidate, followed by the hiring manager and interviewer, and the final pieces to this relationship is the staffing professional.
And to make all of the pieces fit together, etiquette cannot be overlooked…
A friend called recently looking for some advice and insight into working with a staffing firm. She had decided to apply for a job that was posted on this particular agency’s site and was connected with a recruiter and was seeking guidance in trying to find a new position. She was turning to this agency and this individual as an “expert” who would be able to provide insight into how to refine her resume, more information regarding the position, the company, the culture, and salary expectations.
The tone of their initial conversation seemed routine, but she didn’t get a sense that this “staffing expert” had her best interests in mind, and shortly after having the conversation, she had regretted making the phone call.
She felt like she wasn’t being treated as a person, but a number. She was perplexed when the recruiter didn’t take the time to meet with her in person (and geography was not an issue.) She also felt a bit badgered during the conversation, and she just didn’t get a good feeling about this relationship.
This was an unfortunate story. Poor etiquette can convey disinterest and can make a bad first impression. Staffing resources are supposed to set the bar and present best practices for job search and hiring.
For the job seeker, they can be the important link to the hiring company and hiring manager, and act as career coaches or advocates for the job seeker. Basic etiquette and interpersonal skills, as well as trust, is an absolute must.
On the client side, staffing professionals should take the time to really get to know each client’s environment, needs, and their team structure in order to present qualified and relevant candidates for their specific positions.
Career etiquette…consider it an essential piece of who you are professionally – regardless of which piece of the staffing puzzle you are .
Consider professional etiquette as a best practice to follow, and you’ll never go wrong.